If you have n’t changed the watchword on your Ticketmaster bill recently , you belike need to . The online tag gross sales troupe is continuing to deal with the fallout from adata breach earlier this yearaffecting over 500 million customers , and customers are taking the brunt of impact .
Business Insiderreportedyesterday about a drawstring client checking their email only to discover that someone had die into their Ticketmaster accounts and transplant their ticket away :
In September , Vashti - Jasmine McKenzie noticed an event had mysteriously vanished from her Google Calendar . It was a admonisher for an Usher concert in Dallas on October 5 , synced with her Ticketmaster account .
Ticketmaster users keep finding tickets have been swiped from their accounts by strangers.Drew Angerer / Getty
McKenzie opened her email to a shock : The night before , a stranger had broken into her account , access McKenzie ’s two just the ticket , which she had ante up $ 550 for , and transfer them out of her account .
McKenzie was eventually able to get her tag retort to her by Ticketmaster ’s customer reinforcement . Others have n’t been so lucky : Business Insideridentified another individual who had their tickets steal , returned to them by Ticketmaster , only to visit their concert and encounter two mortal who describe their tickets had been swiped only once they got to the logic gate . Reddit , similarly , is house to many complaints from users say exchangeable things had happened to them .
Ticket scalping is bighearted business these Day , and so it ’s no surprisal that Ticketmaster accounts are of high note value . It ’s undecipherable how incisively client accounts are being accessed — following Ticketmaster ’s falling out , security system experts say that it did n’t appear passwords had been compromise . And you would recall any tech company today uses hashing rather than storing passwords in plaintext .
Either way , hacker seemingly have been able to prevail wild through Ticketmaster accounts , adding even more headache to a jolting few years for the companionship .
unrecorded Nation , Ticketmaster ’s parent company , was sued in May by the Department of Justice forantitrust , with the agency alleging the ticketing giant is behave anti - competitively by requiring performers use Ticketmaster at venues it operates . Besides address ticketing through Ticketmaster , Live Nation address promotions for most major concert locale in the U.S. , and also operates C of venues on its own . Basically it volunteer the whole soup to nuts package .
It ’s not just the Justice Department frantic at Live Nation and Ticketmaster . Concertgoers have beenfrustratedwith the companies for years over the inadequate manipulation of slate sale , including using frustration virtual lines and “ dynamic pricing ” to jack up the prices of in - need tickets . It ’s arrest to the head that some have been put off from even go to concerts at all if they have to deal with Ticketmaster — which is most of the time .
The argument against these troupe is that , because they control ticketing for almost 70 % of major concert venues in the U.S. , they do not have inducement to improve , and have used their restraint to nick venues and artist . In 2023 , a Senate Judiciary Committee probe concluded that Ticketmaster ’s exclusive contracts create significant barrier to entry for competitor . Licensing , permission , and other regulatory barriers favour players like Live Nation and Ticketmaster that can handle the costs . From anNPRarticlewritten at the time :
Klobuchar understand three main issues with Ticketmaster , as she explained in both the consultation and her opening program line at the hearing : It controls more than 70 % of the market place for ticketing and live event , it controls much of the promotion of those events , and it either owns or has yearslong sole contract bridge with many declamatory venues .
Live Nation was permitted to assume Ticketmaster back in 2010 after signing a consent decree pronounce , among other thing , it would not avenge against venues that chose other ticketing supplier , mean they can still advance through Live body politic . But again , alive Nation controls a vast swath of major venues , where it requires the role of Ticketmaster . Live Nation for its part , hasarguedthat it ’s operating in a free market , direct to competitors like AXS and SeatGeek , and say that its scale has grant it to offer safe technology and low-pitched prices to consumer . Its market portion has correct pretty since 2010 and its prices are comparable to to other ticket marketplaces , it has said .
However thing toy out going fore , specially under another Trump governance , today the reality is that Ticketmaster is still dominant , so if you have to use it , we recommend changing your password , enabling two - factor assay-mark , and turn on account alerts for any attempt ticket transfers .
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